Frequently Asked Questions (F.A.Q)


Why is your price so low as compared with your competitors?

We created this tool to help startup founders find and verify leads at the most affordable cost. Once we scale and have sufficient funds to keep this product operational, we will try to make it more features free to everyone.


How many credits does email verify or find email use?

Our tool uses 1 credit for email verify and 2 credit for email find.


Am I charged for an email that your tool could not find?

No, you are not charged for the email that was not found.


Am I charged for an email that your tool could not verify?

Verifying an email address will have two outcomes, 1. Email exists 2. Email does not exist If there is an outcome, the credits will be deducted.


Will my credits be deducted if I find or verify the same emails multiple times?

Yes, credits will be deducted for each request whether it has been verified or searched earlier or not


Can I do a bulk lookup?

Yes, you can verify and find leads in bulk.


What does it mean when an email address is marked "accept all"?

When you perform an Email Verification, the result might be "accept all". Some email servers accept all the email addresses on the same domain name, whether they have been created or not. In this case, we can't make sure the tested email address exists and return the "accept all" status.


What if I want more than 250k credits?

Please reach us via our contact form and we shall create a custom plan for you.


Can you find and verify Gmail, Yahoo, Rediff, Outlook, or other free email address?

No, the tool does not help you find Gmail addresses. Although, this tool helps verify Gmail addresses too for now. However, the accuracy of the verification changes frequently as the providers update their algorithm.


Where can I find the invoice for the plan I paid for?

You shall receive a receipt of your invoice on email


How can I cancel my subscription?

You can cancel your subscription from your dashboard.


If I subscribe and then cancel my plan, do my credits expire?

Your credits stay in your account for 30 days from the time of sign up. So you will not lose your credits on cancelling your subscription.


Do you have an API?

Yes, we are working on the API. It should be launched pretty soon. You can call our API methods to find leads and verify single emails or bulk lists.


Can I request a feature?

Yes, you can contact our team using the query form and request for a feature.


Do you guys provide white-label?

We are still working on enhancing our tool. If you have a proposal, reach us.


I found a bug, how to report it?

You can send across the bug to the team using the contact form or share a message with the live chat agent. Thou shalt be rewarded.


I have more questions about Prospectss Lead Finder & Email Verifier tool

We have all the answers to your questions. Our team would love to help you out. Just reach them via the contact form or live chat agent.